6th Annual National Forum on Patient Experience

6th Annual National Forum on Patient Experience


September 24-25, 2018
Holiday Inn Toronto Airport

Drive clinical outcomes, meaningfully partner with your patients, and transform your care.

The Ontario Long Term Care Association is excited to partner with the 6th Annual National Forum on Patient Experience, Canada’s first and longest-running event dedicated to improving Patient Experience. Taking place in Toronto on September 24th-25th, 2018, the forum brings you more than 20 opportunities to revolutionize patient-centered care and 10 actionable strategies to tackle your greatest challenges. Use a special VIP Code: OLTCA20 to get 20% off regular registrations. 

This is the only event dedicated to bringing patients and professionals together from across the country to address important issues in patient-and-family-centred-care. With 20+ speakers, including 10+ patient partners and caregiver speakers, 8 case studies and 10+ hours of networking and discussion, #PXForum18 is packed with insights and strategies to build your toolkit. 

Do more with less, face change with confidence, and continue to be a champion of the patient voice. 

- Establish meaningful partnerships through co-design initiatives 
- Master PROMs and PREMs
- Improve communication with patients from diverse backgrounds
- Discover the value of patient stories and experience 
- Lend support to family and friend caregivers 

Come together with Canada’s leaders in patient-centred care and leading healthcare experts for two days of visionary thinking. To learn more download your free copy of the Agenda, visit: www.PatientExperienceSummit.com.

Top speakers include: 
1. Mike Nader, Executive Vice President and Chief Operating Officer, University Health Network
2. Carol Santalucia, Director of Service Excellence and Culture, Cleveland Clinic
3. Julie Drury, Chair of Minister’s Patient and Family Advisory Council, Ontario Ministry of Health and Long-term Care
4. Claudia Houle, Patient Expert, Health Standard Organization (HSO) & Accreditation Canada
5. Mireille Brosseau, Program Manager, Patient Partnership, Health Standards Organization (HSO) & Accreditation Canada
6. Mary Jane McNally, Chief Patient Experience Officer, William Osler Health Systems


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When
9/24/2018 - 9/25/2018