How the care team at Extendicare Medex helped Doug get back on his feet
Location: Extendicare Medex, Ottawa, ON
When Doug moved into Extendicare Medex in Ottawa, he was struggling with diabetic ulcers on his feet. His mobility was impacted due to pain from the ulcers, leaving him unable to walk independently.
“I didn’t want to walk at all,” says Doug. “I couldn’t if I tried.”
Thanks to the dedication and clinical excellence of the care team at Extendicare Medex which includes nursing staff, wound care specialists, support workers, dietitians, physiotherapists and physicians, in addition to Doug’s hard work, he regained his strength.
“Communication is the key for us,” says Gopu, a physiotherapist at Extendicare Medex. “We work together towards our goals and care plans.”
“You need to find out what the residents’ goals are. I talk about the team with our families, the strength of our physiotherapy department, the dedication of our personal support workers, many of whom have been here for years and years” says Joan, a Registered Nurse at the home. “It helps to show families the professionalism of our team and the passion that we have for our residents here.”