Life in Long Term Care

Preventing falls at Perley Health

Perley Health shares findings

Location: Perley Health, Ottawa, ON

Established in 2019, Perley Health Centre of Excellence in Frailty-Informed Care™ aims to set a new benchmark in seniors’ care, facilitating applied research that fuels innovation in education, best practices, and knowledge translation.

An innovative continuous-improvement initiative underway at Perley Health demonstrates that implementing evidence-based strategies can significantly reduce the risk of falls among residents and improve resident safety

Implementing best practices in falls prevention

Numerous studies demonstrate that falls are a leading cause of injury-related hospitalizations among long-term care residents. Half of all long-term care residents experience at least one fall each year, for instance – nearly the double the rate for older adults who live independently.

A long list of factors can contribute to falls – everything from environmental hazards to declines in physical and cognitive status. Further complicating efforts to prevent falls in long-term care homes are high rates of turnover among residents and staff, and the need to respect the autonomy of residents.

In 2016, Ottawa’s Perley Health long-term care home qualified as a Best Practices Spotlight Organization (BPSO), a collaborative program led by the Registered Nurses Association of Ontario. Implementing RNAO’s best practices in falls prevention was among the home’s first BPSO projects.

Perley Health began a comprehensive initiative to minimize resident falls, engaging everyone from nurses and personal support workers to occupational therapists, physiotherapists, housekeepers, and more. Many actions were proposed and analyzed, and the most promising ones – such as risk assessments and post-fall staff huddles – have been standardized and implemented.

Among the most successful has been comfort care rounding (CCR), a multi-step process that has staff check regularly on each resident, scan for potential risks and log the results.

In the units where CCR was piloted, the rates of falls initially declined by as much as 50%. The rates subsequently increased, although they remain relatively low. In response. Perley launched another initiative designed to remind frontline staff of how best to respond when a resident falls.

Daniela Acosta is Manager of Education and Knowledge Translation and was the initial lead for the BPSO. “While all our frontline staff are trained in how to respond, proper procedures are sometimes not followed in the heat of the moment,” she says. “Studies show that simulation-based training can be an effective reminder.”

Along with a colleague, Acosta designed and delivered a series of 30-minute workshops to frontline staff. Each workshop featured a simulated fall, a debriefing and a survey. The rates of falls declined again for a short period. Overall, fall rates declined from 23% in 2017 to 16% in 2024.

Perley Health delivers a modified version of the simulation-based training as part of its orientation for newly hired nurses and plans to scale up the program this fall.

“Quality improvement is an ongoing journey,” says Acosta. “You try something new, analyze the results and adopt practices that are proven effective. Then you start the cycle all over again.”

Transforming LTC through evidence-based best practices

In 2019. Perley Health established the Centre of Excellence in Frailty-Informed Care™ (CoE) to conduct and share the practical research needed to improve long-term care.

“Our goal is to shorten the gap between research and practice,” says Danny Sinden, Director, Centre of Excellence and Research Operations. “Long-term care homes are keen to implement evidence-based best practices in care do this, however, they need practical tools like tip sheets and guidelines. Thanks to donor support, we help meet this need.”

Among these resources are tip sheets on post-fall assessment and CCR, along with materials related to SeeMe®: Understanding Frailty Together, a method of developing, implementing and updating care plans in consultation with the resident, their family and care professionals. The method includes assessing the risk of falls. The CoE regularly presents research and distributes materials at academic and industry conferences.

Osgoode Care Centre, a 100-bed home near Ottawa, is one of many homes to benefit. The practical resources created by Perley Health have been really valuable for our home,” says Shelley Bruton, Director of Infection Prevention and Control at Osgoode Care. “We particularly appreciate the tip sheet on comfort-care rounding.”

A current CoE study involving virtual-reality technology may help with another factor that often contributes to falls: loss of proprioception – the ability to sense and control body position, movement and force. The study, known as Re: GARDE, tests whether a virtual reality training program can improve visual health in older adults.

“I don’t think it’s possible to prevent all falls in long-term care,” says Daniela Acosta, Manager of Education and Knowledge Translation at Perley Health. “But implementing a comprehensive prevention program is a great way for long-term care homes to reduce their incidence and severity.”

Key Elements Implemented by Perley Health

Fall prevention
  • Use a standardized falls risk identification scale, on admission, quarterly, after a fall and after a change in status.
  • Personalize fall and injury prevention interventions based on the resident’s modifiable risk factors and choices.
  • Conduct hourly comfort care rounding to proactively meet the needs of the resident and scan the environment.
During a fall
  • Provide comfort and reassurance to the resident.
  • Complete a full head-to-toe physical assessment and neurological assessment if suspected that the resident has hit their head
  • If appropriate, move the resident using a mechanical lift.
  • Reassess the resident for injuries, post-transfer.
  • Complete vitals in both sitting and standing position, if possible.
  • Contact the resident’s most responsible care providers.
Post-fall
  • Within 24 hours:
  • Re-administer the standardized falls risk identification scale.
  • Complete an interprofessional post-fall huddle and mini-route cause analysis.
  • Include the resident and their substitute decision makers, if possible.
  • Complete an incident report and update the residents care plan
  • Continue to monitor the resident for 72 hours and document status
  • Involve interprofessional team members for fall prevention support, as needed
Program highlights
  • Facility-wide simulation-based fall prevention training exercises are completed on the units for nurses and PSWs. The team supports residents who choose to live with risk.
  • Residents and their substitute decision makers are engaged in fall prevention planning
  • Every departments role is outlined in the fall prevention policy.
  • Fall prevention and response training is tailored to every department and incorporated into orientation
  • Documentation tools, including the incident report, are custom designed to force function the post-fall processes to ensure all steps are completed
  • In addition to the post-fall huddle, interprofessional fall prevention meetings are completed for residents who fall often to reevaluate their personalized interventions
  • Audits that reflect ministry requirements are run occasionally.
Resources to support implementation

Read the original story in the LTC Today Magazine Fall/Winter ’24 issue.